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Date: Tue, 25 Oct 2022 03:15:10 -0700 (PDT)
From: Levy Queries <Levy@angorpropertyspecialists.zohodesk.com>
To: Nadine <nadine@jclcargo.co.za>
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Hello,=C2=A0

=C2=A0

Thank you for reaching out to us.

=C2=A0

We have received your email=C2=A0(proof of payment )=C2=A0and assigned tick=
et number=C2=A0
111631.

=C2=A0

A member of our team will review your email and will reply to you in 1 - 3=
=20
business days.=C2=A0

=C2=A0




In the interim, the following articles may assist with your query:=C2=A0

 * Levy Statement Line Items Explained <>
 * 2 Months=E2=80=99 charges reflected on a levy statement <>
 * What is a Backdated Levy? <>
 * Updating the Name on your Levy Statement <>
 * What do Levy - Standard contributions pay for? <>
 * What does the Levy =E2=80=93 Maintenance pay for? <>
 * Why is my electricity / water so high? <>
 * Where can I get a copy of my Levy statement?
 <>

 * My payment is not reflecting on my levy statement=20
<https://angorpropertyspecialists.zohodesk.com/portal/en/kb/articles/my-pay=
ment-is-not-reflected-on-my-levy-statement>


Please reply to this email to send additional information. Please do not se=
nd=20
a new request.=20




By accessing the ANGOR online self-help platform, Owners can:=20
 * View your Levy Statement Transactions, which are updated daily;
 * View, send or download a Provisional Levy Statement;
 * View and download Scheme documents, including Conduct Rules, Audited=20
Financials, AGM Notices and Minutes as well as the Insurance Policy coverin=
g=20
common property in your Scheme;
 * Complete a debit order form;
 * Lodge an Insurance Claim (if we assist your Scheme with Insurance Claims=
);
 * Chat with the Help Desk Administrators during business hours;
 * And more!=20
 * About ANGOR Online=20
<https://angorpropertyspecialists.zohodesk.com/portal/en/kb/articles/about-=
angor-online>
Log in to ANGOR Online now <https://online.angor.co.za/>=C2=A0or download o=
ur free=20
app from the Google Play Store or the Apple App Store. =20
<https://online.angor.co.za/>


Kind regards,



=C2=A0

Help Desk Administrators

ANGOR Property Specialists
Tel: 087 006 0011
Web:=C2=A0www.angor.co.za <http://www.angor.co.za/>






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yle=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif; color:=
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; color: black"></span></p>

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<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif; color:=
 rgb(0, 26, 87); background: white">We have received your email&nbsp;<i>(<b=
>proof of payment </b>)</i>&nbsp;and
assigned ticket number&nbsp;<b>111631</b>.</span><span style=3D"font-size: =
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black">&nbsp;</span></p>

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif; color:=
 rgb(0, 26, 87); background: white">A member of our team will review your e=
mail and
will reply to you in 1 - 3 business days.&nbsp;</span><span style=3D"font-s=
ize: 10pt; font-family: &quot;Arial&quot;, sans-serif; color: black"></span=
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<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif; color: =
black">&nbsp;</span></p>

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><br /></=
p><div style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-si=
ze: 13px"><font color=3D"#001a57" face=3D"Ubuntu, sans-serif"><span style=
=3D"font-size: 13.3333px; background-color: rgb(255, 255, 255)">In the inte=
rim, the following articles may assist with your query:&nbsp;</span></font>=
<br /></div>

<ul style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size:=
 13px"><li><a rel=3D"noopener noreferrer"><span style=3D"font-size: 10pt; f=
ont-family: &quot;Ubuntu&quot;, sans-serif"><span class=3D"colour" style=3D=
"color: rgb(0, 101, 204)"><u>Levy
Statement Line Items Explained</u></span></span></a></li></ul><ul style=3D"=
font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 13px"><li><a=
 rel=3D"noopener noreferrer"><span style=3D"font-size: 10pt; font-family: &=
quot;Ubuntu&quot;, sans-serif"><span class=3D"colour" style=3D"color: rgb(0=
, 101, 204)"><u>2
Months=E2=80=99 charges reflected on a levy statement</u></span></span></a>=
</li></ul><ul style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; =
font-size: 13px"><li><a rel=3D"noopener noreferrer"><span style=3D"font-siz=
e: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif"><span class=3D"colour=
" style=3D"color: rgb(0, 101, 204)"><u>What
is a Backdated Levy?</u></span></span></a></li></ul><ul style=3D"font-famil=
y: Arial, Helvetica, Verdana, sans-serif; font-size: 13px"><li><a rel=3D"no=
opener noreferrer"><span style=3D"font-size: 10pt; font-family: &quot;Ubunt=
u&quot;, sans-serif"><span class=3D"colour" style=3D"color: rgb(0, 101, 204=
)"><u>Updating
the Name on your Levy Statement</u></span></span></a></li></ul><ul style=3D=
"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 13px"><li><=
a rel=3D"noopener noreferrer"><span style=3D"font-size: 10pt; font-family: =
&quot;Ubuntu&quot;, sans-serif"><span class=3D"colour" style=3D"color: rgb(=
0, 101, 204)"><u>What
do Levy - Standard contributions pay for?</u></span></span></a></li></ul><u=
l style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 1=
3px"><li><a rel=3D"noopener noreferrer"><span style=3D"font-size: 10pt; fon=
t-family: &quot;Ubuntu&quot;, sans-serif"><span class=3D"colour" style=3D"c=
olor: rgb(0, 101, 204)"><u>What
does the Levy =E2=80=93 Maintenance pay for?</u></span></span></a></li></ul=
><ul style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size=
: 13px"><li><a rel=3D"noopener noreferrer"><span style=3D"font-size: 10pt; =
font-family: &quot;Ubuntu&quot;, sans-serif"><span class=3D"colour" style=
=3D"color: rgb(0, 101, 204)"><u>Why is
my electricity / water so high?</u></span></span></a></li></ul><ul><li><a r=
el=3D"noopener noreferrer"><span style=3D"font-size: 10pt; font-family: &qu=
ot;Ubuntu&quot;, sans-serif"><span class=3D"colour" style=3D"color: rgb(0, =
101, 204)"><u>Where
can I get a copy of my Levy statement?<br /></u></span></span></a><u><br />=
</u></li><li><a rel=3D"noopener noreferrer" href=3D"https://angorpropertysp=
ecialists.zohodesk.com/portal/en/kb/articles/my-payment-is-not-reflected-on=
-my-levy-statement" target=3D"_blank"><span class=3D"font" style=3D"font-fa=
mily: Ubuntu, sans-serif, sans-serif"><span class=3D"size"><span class=3D"c=
olour" style=3D"color: rgb(0, 101, 204)"><span class=3D"highlight"><u>My pa=
yment is not reflecting on my levy statement</u></span></span></span></span=
></a></li></ul>

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><br /></=
p><div style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-si=
ze: 13px"><span style=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, =
sans-serif; color: rgb(0, 26, 87); background: white"><span style=3D"color:=
 rgb(0, 26, 87); font-family: Ubuntu, sans-serif; font-size: 13.3333px; fon=
t-style: normal; font-variant-ligatures: normal; font-variant-caps: normal;=
 font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; te=
xt-transform: none; white-space: normal; widows: 2; word-spacing: 0px; back=
ground-color: rgb(255, 255, 255); text-decoration-color: initial; display: =
inline !important; float: none">Please reply to this email to send addition=
al information. Please do not send a new request.</span>

</span><br /></div><div style=3D"font-family: Arial, Helvetica, Verdana, sa=
ns-serif; font-size: 13px"><br /></div>

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p><div style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-si=
ze: 13px"><span style=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, =
sans-serif; color: rgb(0, 26, 87); background: white">By accessing the <b>A=
NGOR online</b> self-help platform,
Owners can:</span></div></div></div></div></div>
<div style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size=
: 13px; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: no=
rmal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; =
orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; wi=
dows: 2; word-spacing: 0px; text-decoration-color: initial"><div><div><div>=
<div><ul style=3D"margin-bottom: 0cm"><li class=3D" align-left" style=3D"te=
xt-align: left"><span class=3D"font" style=3D"font-family: Ubuntu, Helvetic=
a, Arial, sans-serif, sans-serif"><span class=3D"colour" style=3D"color: rg=
b(0, 26, 87)"><span class=3D"highlight" style=3D"background-color: rgb(255,=
 255, 255)"><span class=3D"size" style=3D"font-size: 13px">View your Levy S=
tatement Transactions, which are updated daily;</span></span></span></span>=
</li><li class=3D" align-left" style=3D"text-align: left"><span class=3D"fo=
nt" style=3D"font-family: Ubuntu, Helvetica, Arial, sans-serif, sans-serif"=
><span class=3D"colour" style=3D"color: rgb(0, 26, 87)"><span class=3D"high=
light" style=3D"background-color: rgb(255, 255, 255)"><span class=3D"size" =
style=3D"font-size: 13px">View, send or download a Provisional Levy Stateme=
nt;</span></span></span></span></li><li class=3D" align-left" style=3D"text=
-align: left"><span class=3D"font" style=3D"font-family: Ubuntu, Helvetica,=
 Arial, sans-serif, sans-serif"><span class=3D"colour" style=3D"color: rgb(=
0, 26, 87)"><span class=3D"highlight" style=3D"background-color: rgb(255, 2=
55, 255)"><span class=3D"size" style=3D"font-size: 13px">View and download =
Scheme documents, including Conduct Rules, Audited Financials, AGM Notices =
and Minutes as well as the Insurance Policy covering common property in you=
r Scheme;</span></span></span></span></li><li class=3D" align-left" style=
=3D"text-align: left"><span class=3D"font" style=3D"font-family: Ubuntu, He=
lvetica, Arial, sans-serif, sans-serif"><span class=3D"colour" style=3D"col=
or: rgb(0, 26, 87)"><span class=3D"highlight" style=3D"background-color: rg=
b(255, 255, 255)"><span class=3D"size" style=3D"font-size: 13px">Complete a=
 debit order form;</span></span></span></span></li><li class=3D" align-left=
" style=3D"text-align: left"><span class=3D"font" style=3D"font-family: Ubu=
ntu, Helvetica, Arial, sans-serif, sans-serif"><span class=3D"colour" style=
=3D"color: rgb(0, 26, 87)"><span class=3D"highlight" style=3D"background-co=
lor: rgb(255, 255, 255)"><span class=3D"size" style=3D"font-size: 13px">Lod=
ge an Insurance Claim (if we assist your Scheme with Insurance Claims);</sp=
an></span></span></span></li><li class=3D" align-left" style=3D"text-align:=
 left"><span class=3D"font" style=3D"font-family: Ubuntu, Helvetica, Arial,=
 sans-serif, sans-serif"><span class=3D"colour" style=3D"color: rgb(0, 26, =
87)"><span class=3D"highlight" style=3D"background-color: rgb(255, 255, 255=
)"><span class=3D"size" style=3D"font-size: 13px">Chat with the Help Desk A=
dministrators during business hours;</span></span></span></span></li><li cl=
ass=3D" align-left" style=3D"text-align: left"><span class=3D"font" style=
=3D"font-family: Ubuntu, Helvetica, Arial, sans-serif, sans-serif"><span cl=
ass=3D"colour" style=3D"color: rgb(0, 26, 87)"><span class=3D"highlight" st=
yle=3D"background-color: rgb(255, 255, 255)"><span class=3D"size" style=3D"=
font-size: 13px">And more!</span></span></span></span></li></ul><div>
<ul style=3D"margin-bottom: 0cm; color: rgb(0, 0, 0); font-family: Arial, H=
elvetica, Verdana, sans-serif; font-size: 13px; font-style: normal; font-va=
riant-ligatures: normal; font-variant-caps: normal; font-weight: 400; lette=
r-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; whit=
e-space: normal; widows: 2; word-spacing: 0px; text-decoration-color: initi=
al"><li class=3D" align-left" style=3D"text-align: left"><a rel=3D"noopener=
 noreferrer" href=3D"https://angorpropertyspecialists.zohodesk.com/portal/e=
n/kb/articles/about-angor-online" target=3D"_blank" style=3D"color: rgb(5, =
99, 193); text-decoration: underline"><span class=3D"font" style=3D"font-fa=
mily: Ubuntu, sans-serif, sans-serif"><span class=3D"size" style=3D"font-si=
ze: 13px"><span class=3D"colour" style=3D"color: rgb(0, 101, 204)"><span cl=
ass=3D"highlight" style=3D"background-color: rgba(0, 0, 0, 0)"><u>About ANG=
OR Online</u></span></span></span></span></a></li></ul>

<div><span class=3D"size" style=3D"font-size: 13px"><br /></span></div></di=
v></div></div></div></div></div><blockquote style=3D"font-family: Arial, He=
lvetica, Verdana, sans-serif; font-size: 13px; color: rgb(0, 0, 0); font-st=
yle: normal; font-variant-ligatures: normal; font-variant-caps: normal; fon=
t-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-t=
ransform: none; white-space: normal; widows: 2; word-spacing: 0px; text-dec=
oration-color: initial"><div style=3D"font-size: 13px; font-family: Arial, =
Helvetica, Verdana, sans-serif"><div><div><div><div><div><div><span lang=3D=
"EN-US" style=3D"font-size: 10.5pt; font-family: Helvetica, sans-serif; col=
or: rgb(192, 0, 0); background: white"><a rel=3D"noopener noreferrer" href=
=3D"https://online.angor.co.za/" style=3D"color: rgb(5, 99, 193); text-deco=
ration: underline"><span class=3D"font" style=3D"font-family: Ubuntu, Helve=
tica, Arial, sans-serif, sans-serif, sans-serif"><span class=3D"colour" sty=
le=3D"color: rgb(0, 26, 87)"><span class=3D"highlight" style=3D"background-=
color: rgb(255, 255, 255)"><b><span class=3D"size" style=3D"font-size: 13px=
">Log in to ANGOR Online now</span></b></span></span></span></a><span class=
=3D"font" style=3D"font-family: Ubuntu, Helvetica, Arial, sans-serif, sans-=
serif, sans-serif"><span class=3D"colour" style=3D"color: rgb(0, 26, 87)"><=
span class=3D"highlight" style=3D"background-color: rgb(255, 255, 255)"><sp=
an class=3D"size" style=3D"font-size: 13px">&nbsp;or download our free app =
from the Google Play Store or the Apple App Store.</span></span></span></sp=
an></span></div></div></div></div></div></div></div></blockquote>

<blockquote style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; fo=
nt-size: 13px"><div style=3D""><div style=3D""><div style=3D""><div style=
=3D""><p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-=
size: 13px; margin-bottom: 5pt; line-height: normal" class=3D"MsoNormal"><a=
 rel=3D"noopener noreferrer" href=3D"https://online.angor.co.za/"><span sty=
le=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif; color: =
rgb(0, 26, 87); background: white" lang=3D"EN-US"><b></b></span></a><span s=
tyle=3D"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif; color:=
 black"></span><br /></p></div></div></div></div></blockquote><div style=3D=
"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: 13px"><div =
style=3D""><div style=3D""><div style=3D"">

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"background-color: white; color: rgb(0, 26, 87); font-family: Ubuntu,=
 sans-serif; font-size: 10pt">Kind regards,</span></p><p style=3D"font-fami=
ly: Arial, Helvetica, Verdana, sans-serif; font-size: 13px; margin-bottom: =
0cm; line-height: normal" class=3D"MsoNormal"><span style=3D"font-size: 10p=
t; font-family: &quot;Arial&quot;, sans-serif; color: black"></span></p>

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif; color: =
black">&nbsp;</span></p>

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"background-color: white; color: rgb(0, 26, 87); font-family: Ubuntu,=
 sans-serif; font-size: 10pt">Help Desk Administrators</span></p><div><span=
 style=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif; col=
or: rgb(0, 26, 87); background: white">ANGOR Property Specialists</span><sp=
an style=3D"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif; co=
lor: black"></span><br /></div>

<p style=3D"font-family: Arial, Helvetica, Verdana, sans-serif; font-size: =
13px; margin-bottom: 0cm; line-height: normal" class=3D"MsoNormal"><span st=
yle=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, sans-serif; color:=
 rgb(0, 26, 87); background: white">Tel: 087 006 0011</span><span style=3D"=
font-size: 9pt; font-family: &quot;Ubuntu&quot;, sans-serif; color: rgb(0, =
26, 87); background: white"><br />
</span><span style=3D"font-size: 10pt; font-family: &quot;Ubuntu&quot;, san=
s-serif; color: rgb(0, 26, 87); background: white">Web:<span style=3D"borde=
r: none windowtext 1pt; padding: 0cm">&nbsp;</span></span><a rel=3D"noopene=
r noreferrer" href=3D"http://www.angor.co.za/"><span style=3D"font-size: 10=
pt; font-family: &quot;Ubuntu&quot;, sans-serif; color: rgb(0, 26, 87); bor=
der: none windowtext 1pt; padding: 0cm; background: white">www.angor.co.za<=
/span></a><span style=3D"font-size: 10pt; font-family: &quot;Arial&quot;, s=
ans-serif; color: black"></span></p>





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